Privacy: what we keep, which is almost nothing
The shortest way to protect information is not to collect it. This page explains, in plain language, what happens to the little that passes through a booking and what this website does and does not do while you read it.
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How you contact us
Bookings are arranged over WhatsApp, our main channel, or over Telegram, which stands as the alternative for travellers who keep that app instead. Both buttons appear on every page of this website and either one reaches the same desk.
Whichever you choose, the conversation happens inside that app and the app handles your data under its own privacy policy and its own encryption, not ours. The phone number or username you write from is visible to us for as long as the conversation exists, in the same way any message you send anyone is visible to the person receiving it.
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What we store
We keep no client database, no customer list and no mailing list. What remains is the messaging thread in which a booking and the terms were accepted and, where a deposit was paid, the payment record of it: both are kept for as long as the booking, any cancellation charge or credit, a dispute or our bookkeeping duties need them, and are then deleted. No copies of ID are stored. There is no account to create here and no profile attached to you.
The practical consequence is simple. Your booking lives in your own chat history, on your own phone, under your own control, and on our side only the thread and the payment record described above outlast the evening, for their retention period. We will not contact you afterwards, except about that booking or a charge or credit tied to it.
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This website
This site sets no tracking cookies, runs no advertising pixels and builds no visitor profiles. There is no analytics dashboard counting you, no retargeting following you to other sites and nothing stored in your browser to identify you on a later visit.
No external service is used: the typefaces travel from this domain together with the text, images and layout, so a page reaches you without a stopover at Google or at any other font provider, and no third party is asked for a file.
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Questions
If you want to know anything more about how a booking is handled before you write to us, ask in the first message. A clear answer is quicker than a policy document and you are entitled to one either way.
Quietly done.
Any question about how we handle your details, just ask.
Open 24/7 · Replies in minutes · WhatsApp or Telegram · From €180 per hour