Passenger questions, answered

As far ahead as you like. Plenty of travellers write a week or two before a trip, particularly for a specific companion on a specific night, and asking early commits you to nothing until the desk has confirmed and you have said yes in writing. From that moment an advance booking is as final as one made from the taxi, with the same deposit, if one was asked, and the same cancellation charges. Advance arrangements are especially worth making for Utrecht, Den Haag and Rotterdam, where the choice of who can travel that evening narrows as the day goes on.

Three things are enough: who you would like to meet, the name of your hotel and roughly when. That is a single line of typing. You do not need to explain why you are in the city, describe yourself or answer any questions to qualify. If you have no name in mind, write that instead and describe the evening you want, a quiet dinner, a late bar, company for a long night after a long flight, and we will suggest two or three women it suits.

Yes, and it is one of the most common bookings we take. Your companion can meet you at the restaurant, in the hotel lobby, at a bar or at the venue itself, whichever is simplest. Tell us the address and the time of the reservation and she will be there before you are. For a business dinner or an event with a dress code, say so when you book so she can dress for the room rather than for a guess at it.

We do. Serviced apartments, rented flats and private residences across the Amsterdam districts are all fine, and long-stay travellers make up a good share of our bookings. We ask for the full address, the floor and the door code or buzzer name in advance, because a companion standing outside a locked street door in the rain helps nobody. Anything that would make arrival awkward is worth mentioning while we are arranging the time.

She dresses for the setting you describe, which is why we ask what the evening involves. A formal restaurant, a hotel bar, a concert and a quiet room each call for something different, and every companion on the board knows the difference. A polite, specific request is welcome, an elegant dress for dinner, something less conspicuous for a small hotel where the reception is three steps from the lift. Requests that cross into anything explicit are not part of this, and we will say so plainly.

Often, yes. If her evening is otherwise free she can stay longer, and the simplest thing is to message us while there is still time to check, not in the last five minutes. The extension is quoted at the same clear rate as the original booking, agreed before it starts, with no awkward negotiation in the room. If she has another commitment afterwards she will tell you honestly, early in the evening rather than at the door.

You can, by a message in the thread you booked in, but a confirmed booking is final and cancelling is charged, counted back from the agreed start. Short bookings of one to three hours: more than 48 hours out, your deposit stays with the desk as a 12-month credit; 48 to 24 hours out, half the fee; inside 24 hours, the whole fee. Dinner dates, overnights, duo and couples evenings, travel and extended stays run on a longer clock, the same three tiers at 7 days and 72 hours. A deposit is never handed back as money: it goes against the charge, anything above it is billed. Not being at the address, or unreachable, within 30 minutes of the start is a no-show, charged as the whole fee. Nor does the 14-day cooling-off period for distance contracts apply, since a booking is a leisure service for a fixed date and time, excluded under article 6:230p, sub e, of the Dutch Civil Code (article 16(l) of Directive 2011/83/EU). A late flight is not a cancellation: tell us at once and, if her schedule allows, the desk moves the time once, deposit and all. The terms add a worked example.

Sometimes, at the desk's discretion: usually for bookings made well ahead, long formats, a duo, travel, a first booking with us or a busy date. If one is needed, the amount and the way to pay it are stated in your chat before you confirm, never on this site, and the booking is confirmed once it has arrived. It is fare paid early, so the balance settled at the start is smaller by that amount. If you later cancel, it is used against the cancellation charge or, on an early cancellation, kept as a 12-month credit towards another evening; it is not handed back as money. If the desk or the companion cancels for a reason that is not yours, you choose a new date, another companion or a full refund within 14 days.

The photos are of the women on the board, and every set is checked by the desk against the companion in person before it is published. Faces are blurred to protect their privacy, since they live and work in this city. Behind those blurred faces are women with full itineraries of their own. Among the companions on our board are influencers followed online, models who have flown in for fashion shoots, doctors, lawyers and founders of their own companies, many with a family waiting at home. Put a face on the open web and it never lands again: search engines keep it, image search finds it, strangers save it. The blur is the boarding condition that lets women like this travel with us, and it is why the companion who meets you after a long flight has real stories to tell. We do not send unblurred photos to new guests, however the request is phrased. Tell Iris about your trip and the evening you are hoping for, and she will match you with the right companion. What you see, the figure, the hair, the styling and the way she presents, is what arrives, and the companion confirmed in your chat is the companion at your door. Because faces are not shown, saying she is not the woman in the photos cannot be checked on a doorstep, and it is not a ground for cancelling, a refund or a credit. Turning her away at the door counts as a no-show.

English, always. It is the language every woman on the board speaks. That is deliberate rather than accidental: our guests are travellers, and an evening only works when both people can talk freely and neither is translating in their head. Several women carry a second or third language, and each profile says which. If you would like to know how fluent a particular companion is before you commit to a three-hour dinner, ask us and we will tell you honestly.

Regularly. Rotterdam, Den Haag and Utrecht are proper destinations on our board rather than favours we occasionally do, and the hotels around the airport are our signature ground. The starting fare does not change with the distance, only the notice does, and for the Randstad cities most travellers book a longer format because an hour is not much of an evening after an hour on a train. Send the city and the hotel and we will tell you what is realistic.

There is, and it is firm at both ends of the conversation. Every companion on the board is 21 or over, and this website and every booking made through it are for adults aged 21 and over. Ages listed on the profiles are the real ones, not rounded down for effect, and identical wherever you see them. If a stated age ever stops being accurate, the profile comes off the board rather than being quietly adjusted.

This is a companionship service. You are booking a woman's time, her conversation and her company for dinner, drinks, an event or an evening in, and that is the entire arrangement. Every companion sets her own limits and they are respected without discussion. Pressure, rudeness, intoxication and any attempt to renegotiate what was agreed will end an evening on the spot with the full fee due and the deposit kept, and the terms put that in writing so nobody has to wonder.

Yes, for a dinner with colleagues, an event where arriving as a pair of couples is easier, or simply a longer table. Tell us how many and when, and give us as much notice as you can, because matching two or three free evenings takes longer than matching one. Each companion is quoted individually at the rates set out on the fare card, and each one accepts or declines her own booking.

The figure in your WhatsApp thread before she leaves is the figure that applies, and it does not move afterwards. If a deposit was asked, it has already come off that total, and what remains is settled directly with your companion at the start of the booking, so that nothing hangs over the evening. Any extension is agreed the same way, in writing, before it begins. If a figure ever seems unclear to you, ask in the thread and we will restate it in plain numbers.

It works if your hotel is landside, on the public side of passport control, which covers every hotel around Schiphol that you can check into. If you are in transit without having cleared immigration, no visitor can reach you, and we would rather say that now than after you have booked. Give us sixty to ninety minutes and the name of the hotel, or better still, write from the gate at your departure airport and land with the evening already arranged.